Shipping policy

Shipping Policy

Last Updated: August 29, 2026

At GetPostureFix, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process, ship, and deliver orders placed through getposturefix.com.

1. Shipping Methods

We currently offer shipping through available courier and logistics partners.

Depending on your delivery location and the products in your order, available shipping methods may include:

Standard Shipping
Express Shipping, where available

The available shipping method and applicable charges will be displayed during checkout.

2. Order Processing Time

Orders are generally processed within 7-8 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

During periods of high order volume, promotions, holidays, or unexpected circumstances, processing may take longer than usual.

If there is a significant delay in processing your order, we will make reasonable efforts to keep you informed.

3. Delivery Timeframes

After your order has been processed and dispatched, estimated delivery is generally:

Standard Shipping: 7-8 BUSINESS DAYS

Express Shipping: 4-5 BUSINESS DAYS, where available.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Actual delivery time may vary depending on your location, courier operations, weather, public holidays, logistical conditions, and other circumstances outside our reasonable control.

4. Shipping Costs

Shipping charges depend on factors such as your delivery location, order size, shipping method, and applicable promotions.

The applicable shipping cost will be shown at checkout before you complete your purchase.

We may occasionally offer free shipping promotions or other delivery offers. Any applicable promotion will be clearly communicated at checkout or on the website.

5. Tracking Information

Once your order has been dispatched, we may provide tracking information through email or other available communication methods.

You can use the tracking information provided to check the progress of your shipment through the relevant delivery provider.

Please allow some time for tracking information to become active after your order has been dispatched.

If you have not received tracking information within the expected timeframe, contact us at:

support@getposturefix.com

6. Delivery Address

Please make sure that your shipping address, phone number, and other delivery information are accurate before completing your order.

GetPostureFix is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

If you notice an address error immediately after placing your order, contact us as soon as possible at support@getposturefix.com.

We will try to assist, but we cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

7. Delivery Delays

Although we work with delivery partners to provide reliable shipping, delays can sometimes occur.

Possible causes include:

Courier delays
Severe weather
Public holidays
High shipment volumes
Incorrect or incomplete addresses
Transportation disruptions
Customs processing
Natural events
Other circumstances outside our reasonable control

If your shipment is delayed, please check the tracking information first. If the shipment remains delayed beyond a reasonable period, contact our support team.

8. Lost or Undelivered Orders

If your tracking information indicates that an order has been delivered but you have not received it, please contact us at:

support@getposturefix.com

We may ask you to check with household members, neighbors, building reception/security, or the delivery provider before we investigate further.

If an order is confirmed as lost or undelivered, we will work with the relevant delivery provider to determine an appropriate resolution in accordance with our policies and applicable law.

9. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product before disposing of any packaging materials.

Order number
Photographs of the package
Photographs of the damaged product
Description of the damage

We will review the situation and work with you toward an appropriate resolution.

10. International Shipping

International shipping may be available for selected destinations.

Where international shipping is offered, available destinations, shipping methods, delivery estimates, and costs will be displayed at checkout.

International orders may be subject to:

Customs duties
Import taxes
Local taxes
Customs clearance charges
Other fees imposed by the destination country

Unless explicitly stated otherwise at checkout, these charges are generally the responsibility of the customer.

International delivery times may also be affected by customs processing and local delivery conditions.

11. Order Changes and Cancellation

If you need to change or cancel an order, contact us at support@getposturefix.com as soon as possible.

We will make reasonable efforts to accommodate your request if the order has not yet been processed or dispatched.

Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

12. Shipping Restrictions

Certain products or destinations may have shipping restrictions due to courier requirements, local regulations, product characteristics, or other logistical limitations.

If we are unable to ship your order to the selected destination, we will contact you and, where appropriate, provide an applicable refund.

13. Contact Us

If you have questions regarding shipping, tracking, delivery delays, or your order, please contact us:

GetPostureFix
Website: getposturefix.com
Email: support@getposturefix.com

Our customer-support team will do its best to assist you with your delivery.

Item added to your cart